Integrations Overview

2 min read

Integrations connect a Hawzu workspace with external tools that teams already use for issue tracking and communication. They help teams create external issues from Hawzu defects, link existing external issues, review external status details, and send selected Slack notifications.

Supported Integrations

Hawzu currently supports:

Each integration is configured at the workspace level and can be made available to all projects or only selected projects.

Integrations Page

The workspace Integrations page shows configured connections in a table.

The table can show:

Integration: the connection name.
Description: the custom or default description.
Type: the external tool type.
Scope: All Projects or selected projects.
Status: Checking…, Active, or Disconnected.
Configuration: visible setup details such as project, repository, labels, issue type, team, state, or Slack notification preferences.
Actions: edit, copy webhook URL where available, or delete.

If no integrations exist yet, use Add Integration to create the first connection.

Project Scope

Each integration can be scoped to:

All Projects: available across the workspace.
Selected Projects: available only in chosen projects.

Project scope controls where the integration can be used in Hawzu. Use selected projects when different teams or products use different external tools.

Connection Status

Hawzu checks configured integrations and displays their current connection state.

Checking… means Hawzu is validating the connection.
Active means the connection check succeeded.
Disconnected means the connection check failed or needs attention.

If a connection fails, edit the integration, update credentials or details, and use Test Connection.

Defects and External Issues

Issue-tracking integrations support defect workflows. Depending on the configured tool, users can:

Create external issues while creating a Hawzu defect.
Link existing external issues to a Hawzu defect.
View external issue status and metadata from defect views.
Open the external issue from Hawzu.
Remove a Hawzu link without deleting the external issue.

Learn more in Defects and External Issues.

Slack Notifications

Slack integrations send selected defect notifications to a configured Slack channel. Hawzu currently exposes notification preferences for defect creation, status changes, assignee changes, comments, traceability changes, priority changes, and severity changes.

Learn more in Slack Notifications.

Permissions

Available integration actions depend on workspace access. Users may be able to view configured integrations without being able to add, edit, or delete them.