The Defect Details view gives you the full record for a defect. It includes the description, status, priority, severity, assignment, due date, custom fields, comments, traceability, history, notifications, external links, and related defects.
From the project Defects page, select a defect row to open it.
Defects can open in:
Use the layout action in the header to switch between panel and full-page review where available.
The details header includes:
Users with edit access can select the title, update it, and confirm or cancel the change.
The Details tab includes:
Editable fields update the defect for users with permission. Read-only views show the same information without edit controls.
Use Comments for collaboration and investigation notes. Comments support:
Threaded replies keep discussions connected to the original comment.
The Traceability tab shows linked work items and external issues.
Users with edit access can add or remove links to:
Removing a traceability link breaks the connection but does not delete the linked item.
External issue cards show linked issues from connected tools. Cards can include issue key, status, priority, assignee, last updated time, and an action to open the issue in the external tool.
If permitted, users can link more external issues or unlink existing ones. Unlinking removes the Hawzu connection only; it does not delete the external issue.
The History tab shows a timeline of defect changes, including details, comments, traceability, and integration updates.
Use history to understand what changed, who changed it, and when it changed.
The details sidebar can show:
Users can link as related, link as duplicate, close as duplicate, open suggested details, or unlink related defects depending on the available action.
Use Notify me to follow a defect. Users with access can also add or remove other notifiers.
Notifications help keep stakeholders aware of changes and discussion.