This section answers common, practical questions about using Hawzu day-to-day.
FAQs are short, focused explanations designed to help you move forward quickly.
If you’re looking for step-by-step instructions, refer to the detailed documentation instead.
FAQ Categories
Section titled “FAQ Categories”Questions about signing up, logging in, authentication, onboarding, and first-time setup.
How workspaces and projects work, organizing data, access boundaries, and structure.
Common questions about creating, editing, organizing, and maintaining test cases.
Questions about test runs, execution workflow, statuses, assignments, and progress tracking.
How releases work, release statuses, execution rules, and release-based testing.
Creating and managing defects, lifecycle behavior, linking with executions and releases.
Labels, Custom Fields, Parameters & Shared Steps
Section titled “Labels, Custom Fields, Parameters & Shared Steps”Common questions about reusable project and workspace configuration.
How to Use the FAQs
Section titled “How to Use the FAQs”Use FAQs when:
- You need a quick answer
- You’re unsure how something behaves
- You want to confirm expected platform behavior
Use detailed documentation when:
- You need step-by-step guidance
- You’re setting something up for the first time
- You’re configuring advanced features
Helpful Links
Section titled “Helpful Links”-
📘 Best Practices
Recommendations for using Hawzu effectively at scale -
🛠️ Troubleshooting
Fix common issues and unexpected behavior -
🔐 Login Help
Authentication and access assistance
Still Have Questions?
Section titled “Still Have Questions?”If you can’t find what you’re looking for:
- Browse the feature-specific documentation
- Check the Troubleshooting guides
- Review Best Practices for guidance and patterns
- Contact us at support@snoowl.com
We’re happy to help.