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Deleting Users from a Workspace

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Deleting a user from a workspace removes their workspace membership. Use this when the person should no longer have access to the workspace or its projects.

This is different from removing a user from one project.

Delete a Workspace User

Section titled “Delete a Workspace User”

To delete a user from the workspace:

  1. Open the workspace Users page
  2. Select the user
  3. Review their details
  4. Click Delete User
  5. Confirm the deletion

After confirmation, the user is removed from the workspace.

What Deletion Removes

Section titled “What Deletion Removes”

Deleting a workspace user removes:

  • Their workspace membership
  • Their direct project assignments
  • Their group memberships
  • Their inherited project access through those groups

The user will no longer be able to access the workspace.

What Deletion Does Not Remove

Section titled “What Deletion Does Not Remove”

Deleting a user does not delete project work they created or updated.

For example, existing test cases, requirements, releases, executions, defects, comments, or history entries remain available according to the product area’s normal behavior.

Owner Restriction

Section titled “Owner Restriction”

The workspace owner cannot be deleted by other users.

If Delete User is unavailable, your role may not allow deletion or the user may have a protected workspace role.

Delete or Remove Project Access

Section titled “Delete or Remove Project Access”

Choose the right action:

  • Use Remove Access when the user should leave one project but remain in the workspace
  • Use Delete User when the user should lose workspace access entirely

Removing project access is safer when the person still needs access to other projects or workspace resources.

Best Practices

Section titled “Best Practices”
  • Review the user’s project and group access before deleting them
  • Remove project access instead when only one project should change
  • Keep at least one accountable workspace owner available
  • Delete users only when workspace access should end completely

Next Steps

Section titled “Next Steps”