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Use Login Help when you cannot sign in, need a password reset, or need a new verification email.


From the login page, select Need help?.

You can also go to https://app.hawzu.com/login-support.


Choose Password, enter your Work email, and send the reset link.

Hawzu sends password reset instructions to the email address associated with your account.

If the email does not arrive, check your spam or junk folder and confirm that the address is correct.


Choose Resend verification, enter your Work email, and select Resend verification email.

Use this when:

  • The original verification email did not arrive.
  • The verification link expired.
  • Your account still needs email verification before login.

If self-serve recovery does not solve the problem, use the support section on the Login Help page.

Email support@snoowl.com for:

  • Verification or invite problems that keep happening.
  • Workspace access that still looks wrong after retrying.
  • Password reset messages that never arrive.

After the issue is fixed, return to Login and sign in.