#Hawzu AI Assistant
Hawzu includes an in-app AI assistant for quick product help. It is designed to answer using Hawzu documentation and to stay within documented behavior.
#Where to Find It
Use the visible Ask entry point in Hawzu to open the assistant.
The assistant appears as a help chat window where you can ask product and documentation questions.
#What It Can Help With
The assistant can help with:
- Finding the right documentation page.
- Explaining feature workflows.
- Clarifying expected behavior.
- Summarizing documented guidance.
- Pointing out when the docs do not contain an answer.
Good questions are specific, such as:
- “How do I revoke an access token?”
- “What happens when a shared step is deleted?”
- “What is the difference between executions and test runs?”
#Limits
The assistant is documentation-grounded. It should not be treated as a source for:
- Roadmap commitments.
- Legal, financial, or compliance guarantees.
- Internal implementation details.
- Undocumented product behavior.
If documentation does not cover the question, the assistant may say it could not find that information.
#Tips for Better Answers
- Use Hawzu terms such as workspace, project, release, execution, test run, defect, or access token.
- Ask one question at a time.
- Include the area of the product you are using.
- Follow linked docs for full details.
#Human Support
The assistant is automated. For human support, email support@snoowl.com.