#Defect Status Management - Lifecycle Guide

#Updating Defect Status

#To update status:

1. Open defect details
2. In the sidebar, click the Status dropdown
3. Select new status
4. Status is updated immediately

Status Update Considerations:

• To Resolved: Ensure fix is complete and tested locally
• To In Test: Assign to QA team member if needed
• To Verified: Confirm fix works as expected
• To Closed: Only after verification
• To Reopened: If issue persists after fix

#Status Update Notifications

When status changes:

• Assigned user is notified
• Reporter is notified
• Notifiers are notified
• Comments can be added automatically

#Updating Priority and Severity

#To update priority:

1. Open defect details
2. In the sidebar, click Priority dropdown
3. Select new priority
4. Priority is updated immediately

#To update severity:

1. Open defect details
2. In the sidebar, click Severity dropdown
3. Select new severity
4. Severity is updated immediately

#When to Update

Update Priority:

• Business requirements change
• Customer impact increases
• Release deadlines approach
• Dependencies identified

Update Severity:

• Technical impact changes
• More users affected
• Security implications found
• Data loss risk identified

#Managing Due Dates

#To set or update due date:

1. Open defect details
2. In the sidebar, click Due Date picker
3. Select date
4. Date is set immediately

To clear due date:

1. Click Due Date picker
2. Clear selection
3. Due date is removed

#Due Date Best Practices

1. Set Realistic Dates: Consider complexity and workload
2. Update as Needed: Adjust if circumstances change
3. Use for Planning: Helps prioritize work
4. Track Overdue: Monitor overdue defects
5. Communicate Changes: Notify stakeholders of changes

#Best Practices

#Status Management

1. Update Regularly: Keep status current
2. Use Appropriate Status: Match status to actual state
3. Don’t Skip Steps: Follow workflow
4. Close Properly: Only close when truly resolved