#Defect Collaboration & Traceability Guide

#Comments and Collaboration

#Adding Comments

To add a comment:

1. Open defect details
2. Click Comments tab
3. Type comment in editor
4. Click Post to add comment

Comment Features:

• Rich text formatting
• @mentions to notify users
• Attachments
• Edit and delete own comments

#Comment Best Practices

1. Be Clear: Explain updates clearly
2. Provide Context: Include relevant details
3. Ask Questions: Use comments to ask questions
4. Share Updates: Keep team informed
5. Use @mentions: Notify specific users

#Traceability Management

#Viewing Traceability

To view traceability links:

1. Open defect details
2. Click Traceability tab
3. View linked items:
   • Test Cases
   • Requirements
   • Test Runs
   • Releases

#Adding Traceability Links

To add links:

1. Open defect details
2. Click Traceability tab
3. Click Add button for item type
4. Search or select items
5. Click Add to link

#Removing Traceability Links

To remove links:

1. Open defect details
2. Click Traceability tab
3. Find linked item
4. Click remove icon
5. Confirm removal

Benefits of Traceability:

• Track defect discovery context
• Understand test coverage
• Monitor requirement quality
• Analyze defect trends
• Link related work items

#History and Audit Trail

#Viewing History

To view history:

1. Open defect details
2. Click History tab
3. View chronological change log

History includes:

• Status changes
• Assignment changes
• Priority/severity updates
• Due date changes
• Description edits
• Comment additions
• Traceability link changes
• Custom field updates

#History Details

Each history entry shows:

• Timestamp: When change occurred
• User: Who made the change
• Field: What was changed
• Old Value: Previous value
• New Value: New value

#Best Practices

#Communication

1. Use Comments: Keep team informed
2. Provide Updates: Regular status updates
3. Ask Questions: Use comments for questions
4. Share Context: Include relevant details

#Organization

1. Link Items: Maintain traceability
2. Track History: Review changes
3. Use @mentions: Notify specific users
4. Document Decisions: Use comments to document decisions