Defect Assignments & Notifiers Guide
Assigning Defects
To assign a defect:
- Open defect details
- In the sidebar, click Assignee dropdown
- Search or select user
- User is assigned immediately
To assign to yourself:
- Click Assign to Me button
- You are assigned immediately
Assignment Best Practices
- Assign Early: Assign during triage
- Match Skills: Assign to appropriate team member
- Update Assignee: Change if workload shifts
- Unassign: Remove assignee if needed
- Notify: Ensure assignee is aware
Unassigning Defects
To unassign:
- Open defect details
- Click Assignee dropdown
- Clear selection or select “Unassigned”
- Defect becomes unassigned
Adding Notifiers
To add notifiers:
- Open defect details
- In the sidebar, find Notifiers section
- Click Add Notifier
- Search or select users
- Users are added to notifier list
Notifiers receive notifications for:
- Status changes
- Assignment changes
- Comments added
- Priority/severity changes
- Due date updates
To remove notifiers:
- Open defect details
- In Notifiers section
- Click remove icon next to user
- User is removed from notifiers
Best Practices
Assignment
- Assign Early: During triage
- Match Skills: Assign to right person
- Update Assignee: Change if needed
- Communicate: Notify assignee
Was this page helpful?