This section answers common questions new users have when creating an account and signing in to Hawzu.
If you’re looking for step-by-step setup instructions, refer to the detailed authentication guides.
To create a Hawzu account:
For a detailed walkthrough, see the Sign Up guide.
No. Hawzu requires a business email address to create an account.
Personal email providers (such as Gmail, Yahoo, or Outlook) are not supported.
This helps ensure proper workspace ownership, security, and access management.
To log in to Hawzu:
For additional help, see the Login guide.
Two-factor authentication (2FA) adds an extra layer of security to your account.
After entering your password, you’ll be prompted to enter a time-based 6-digit code generated by an authenticator app (such as Google Authenticator or Authy).
This protects your account even if your password is compromised.
To reset your password:
For more details, refer to the Login Help page.
If you’re unable to sign in after following the steps above:
If the issue persists, contact support@snoowl.com with your account email and a brief description of the problem.