Network & Server Errors Troubleshooting Guide
Network Error (ERR_NETWORK)
Problem: “Network Error” or “Something went wrong on the server” messages.
Solutions:
-
Check Internet Connection
- Verify your internet connection is working
- Try accessing other websites to confirm connectivity
- Check if you’re behind a firewall or proxy
-
Server Status
- The server may be temporarily unavailable
- Wait a few minutes and try again
- Check with your team if others are experiencing issues
-
Browser Issues
- Try a different browser
- Clear browser cache and cookies
- Disable browser extensions temporarily
-
VPN or Proxy
- If using a VPN, try disconnecting temporarily
- Check if your corporate proxy is blocking access
- Contact your IT department if needed
Server Error (500 Error)
Problem: “Something went wrong on the server” error message.
Solutions:
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Retry the Action
- Wait a moment and try the action again
- Server errors are often temporary
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Check Your Data
- Verify that all required fields are filled correctly
- Check for any special characters that might cause issues
- Try with simpler data to isolate the problem
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Report the Issue
- Note what you were doing when the error occurred
- Take a screenshot of the error message
- Contact support with details
Page Not Found (404 Error)
Problem: “Bad Request” or “Page Not Found” error.
Solutions:
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Check the URL
- Verify you’re using the correct URL
- Ensure you’re logged in and have access to the resource
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Resource May Be Deleted
- The resource you’re trying to access may have been deleted
- Check with your team if the resource still exists
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Navigation
- Use the navigation menu instead of direct URLs
- Refresh the page and try navigating again
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