Network & Server Errors Troubleshooting Guide

Network Error (ERR_NETWORK)

Problem: “Network Error” or “Something went wrong on the server” messages.

Solutions:

  1. Check Internet Connection

    • Verify your internet connection is working
    • Try accessing other websites to confirm connectivity
    • Check if you’re behind a firewall or proxy
  2. Server Status

    • The server may be temporarily unavailable
    • Wait a few minutes and try again
    • Check with your team if others are experiencing issues
  3. Browser Issues

    • Try a different browser
    • Clear browser cache and cookies
    • Disable browser extensions temporarily
  4. VPN or Proxy

    • If using a VPN, try disconnecting temporarily
    • Check if your corporate proxy is blocking access
    • Contact your IT department if needed

Server Error (500 Error)

Problem: “Something went wrong on the server” error message.

Solutions:

  1. Retry the Action

    • Wait a moment and try the action again
    • Server errors are often temporary
  2. Check Your Data

    • Verify that all required fields are filled correctly
    • Check for any special characters that might cause issues
    • Try with simpler data to isolate the problem
  3. Report the Issue

    • Note what you were doing when the error occurred
    • Take a screenshot of the error message
    • Contact support with details

Page Not Found (404 Error)

Problem: “Bad Request” or “Page Not Found” error.

Solutions:

  1. Check the URL

    • Verify you’re using the correct URL
    • Ensure you’re logged in and have access to the resource
  2. Resource May Be Deleted

    • The resource you’re trying to access may have been deleted
    • Check with your team if the resource still exists
  3. Navigation

    • Use the navigation menu instead of direct URLs
    • Refresh the page and try navigating again

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