#Hawzu AI Assistant – Documentation Q&A
Hawzu includes an in-app AI assistant designed to help you quickly find accurate answers from Hawzu’s official documentation — without guessing, hallucinating, or using external sources.
The assistant is built to be safe, transparent, and grounded in documentation.
#What the AI Assistant Can Do
The Hawzu AI assistant can:
- Answer questions using Hawzu documentation only
- Explain features, workflows, and best practices
- Clarify permissions, roles, and configurations
- Summarize long documentation into concise answers
- Help you understand expected behavior of features
- Point out when information is not available in the docs
Examples:
- “How should I store access tokens securely?”
- “Can project admins enforce workspace fields?”
- “What happens when shared steps are deleted?”
- “Who can view audit logs?”
#What the AI Assistant Will NOT Do
To maintain accuracy and trust, the assistant will not:
- Make assumptions or guesses
- Invent features or roadmap items
- Use external sources (blogs, forums, internet)
- Answer questions not covered in Hawzu documentation
- Provide legal, financial, or security guarantees
If the answer is not present in the documentation, the assistant will clearly say:
“I couldn’t find that information in the Hawzu documentation.”
This is intentional.
#How the AI Assistant Works (High-Level)
- Your question is analyzed for intent
- Hawzu searches its documentation using semantic search
- The most relevant documentation sections are retrieved
- The AI generates an answer using only those sections
- The response is returned — grounded and verifiable
At no point does the assistant rely on memory, assumptions, or external knowledge.
#Source-Grounded Answers
Every answer is generated from:
- Official Hawzu documentation
- Feature guides
- Best practices
- FAQs
- Troubleshooting guides
This ensures:
- Consistency with product behavior
- Zero hallucination
- Trustworthy answers for teams and auditors
#Supported Question Types
The assistant works best with:
#✅ Good Questions
- “How do I rotate access tokens?”
- “Who can see audit logs?”
- “Can workspace parameters be disabled per project?”
- “What happens when a shared step is deleted?”
#⚠️ Weak Questions
- “Tell me everything about Hawzu”
- “Is Hawzu better than all other tools?”
#❌ Unsupported Questions
- “Does Hawzu use Kubernetes?”
- “What AI model does Hawzu use internally?”
- “What’s coming in the next release?”
If it’s not documented, the assistant will say so.
#Best Practices for Accurate Answers
To get the best results:
- Ask clear, specific questions
- Use product terminology (workspace, project, execution, etc.)
- Avoid combining multiple unrelated questions
- Prefer “how”, “what”, or “can I” questions
Example:
❌ “Security?”
✅ “What security practices should I follow when creating access tokens?”
#Privacy & Data Handling
- User questions are processed per request
- Chat history is not used to infer future answers
- No customer data or project content is used for training
- Answers are scoped strictly to documentation content
#Why Hawzu’s AI Is Different
Most AI assistants:
- Guess
- Hallucinate
- Blend documentation with assumptions
Hawzu’s AI:
- Answers only what is documented
- Explicitly says when it doesn’t know
- Acts as a documentation interface, not a chatbot
This makes it suitable for:
- QA teams
- Security reviews
- Audits
- Enterprise environments
#When to Use the AI Assistant
Use the AI assistant when you want:
- A quick, accurate explanation
- Help navigating documentation
- Confirmation of expected behavior
- Reduced context switching
For complex workflows or edge cases, always refer to the full documentation linked in the answer.
#Summary
- Hawzu’s AI assistant answers questions using documentation only
- It avoids hallucination by design
- If information isn’t documented, it will say so
- It’s built to be safe, predictable, and enterprise-ready
The goal is simple:
Fast answers. Zero guesswork. Full trust.